How to Rent
Renting Our Product is Easy
1. Choose your reservation date from our calendar and click "add to cart".
2. Fill out the special instructions box at checkout. When you click on your cart, you will see an empty box. It's important you fill this out with the VENUE NAME, ADDRESS, EMAIL, and PHONE NUMBER so we will know where to deliver them and can contact the venue for insurance, plus the time you would prefer drop off and pickup.
3. All orders include delivery, setup, and pickup, with a pickup time of no later than 9:00 PM, and delivery within 20 miles of our warehouse. Pickups past 9pm will incur a separate fee. The delivery cost for orders outside of 20 miles will be determined based off of location and whether or not it involves setup from our movers and/or florist. Please email us and we can give you a quote for this price based off these two factors. Any pickups past 9pm are subject to a late night pickup fee, which can be found on our terms and conditions page.
4. Checkout.
We offer multiple payment options:
1. Pay entire balance up-front via credit card, Apple Pay, Google Pay, or Meta Pay.
2. SHOP PAY Installments, which splits the balance into 4 interest-free payments
3. Affirm pay-over-time financing.
At the end of your wedding, we will come by and pick up all the rentals for your convenience.
Price is for 1 setup/location only. The price you pay is for our movers and/or florist to set this item up one time, at one location. Additional fees will apply if the desired rental item is to be moved from the ceremony to the reception, or anywhere else.
We will delivery your product, set it up, and pick it up for FREE within a 20 mile distance from San Tan Valley, Arizona if your pickup is before 9pm. If you cannot determine if your event address qualifies for free delivery, give us your event address and we will be happy to let you know. If your location exceeds 20 miles, we charge $1/mile. Not to exceed 100 miles total.
Please be sure to check with your venue to confirm our rentals will fit in the desired place.
If you need an item moved from the ceremony to the reception or anywhere else, an additional moving and setup fee will be required. Our arches, arbors, pillars, and backdrops are very large and do not fit thru doors. They will have to be dissembled, which requires our movers and/or florist to stay onsite through the ceremony and move to the desired spot after it is over, set it up again, and/or for our florist to arrange the florals again. Some items that do not need to be taken apart are still not easily moveable, like our garden arch, floral pillars, flower wall, etc. These also require our own team to move them due to insurance reasons. It will not cover anyone outside our team if product is damaged during a move.
We also try to work directly with your venue so you don't have to be the go-between for set up, delivery, storage, and pickup. Therefore, we ask for the name, address, and phone number of your venue.
If anything changes just email us at: flowertowerrentals@gmail.com.
We love our clients and our goal is to make this as easy and worry-free as possible!
Thank you, and happy renting!